Emotional Intelligence

Learning resources

About Emotional Intelligence

Emotional intelligence (EI) is the capacity to be aware of and manage one’s own emotions, and the emotions of others. It is a critical skill for success in both personal and professional life.

People with high emotional intelligence are typically good at communication, problem solving, and relationship building. They are able to regulate their emotions, stay calm in challenging situations, and empathize with others.

EI can be learned and developed through training and practice. Anyone can benefit from learning how to better understand and manage emotions.

EI skills can be beneficial in both personal and professional contexts. In the workplace, those with high emotional intelligence tend to be better leaders and more effective communicators. They are better able to create a positive and productive work environment.

Learning Emotional Intelligence

There are a few key things that you can do to start learning emotional intelligence. One is to simply become more aware of your own emotions. Pay attention to how you feel in different situations and what might be triggers for certain emotions. Another is to start practicing active listening. This means giving your full attention to the person speaking, and not just waiting for your turn to talk. Good listeners are often better at managing relationships because they are able to understand where the other person is coming from. Finally, it is important to be able to regulate your emotions. This means not letting your emotions get the best of you in difficult situations. Those who can do this are typically better at problem-solving and making sound decisions.

Learning emotional intelligence can be incredibly beneficial in both your personal and professional life. Those who are good at managing emotions tend to be more successful in all areas of their life.