Turn Conflict into Collaboration

Description

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.



More Ways to Learn Conflict Management

Cómo resolver problemas y tomar decisiones con eficacia

College | Online class

El pensamiento crítico (la aplicación de métodos científicos y del razonamiento lógico) constituye la base para resolver problemas y tomar decisiones con eficacia. El pensamiento crítico nos...

Free

BUS403: Negotiations and Conflict Management

College | Online class

Negotiation refers to the process of interacting in order to advance individual interests through joint action. Contrary to what you might think, negotiations are not confined to the professional...

Free

Conflict Management Capstone Project

College | Online class

The capstone project is designed to give you the opportunity to apply what you’ve learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this...

Free

Conflict Resolution Skills

College | Online class

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and...

Free

Intercultural Communication and Conflict Resolution

College | Online class

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the...

Free

Types of Conflict

College | Online class

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is...

Free

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