Conflict Resolution Skills

Description

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions.



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Frequently Asked Questions

What is Conflict Resolution Skills by University of California, Irvine?

Conflict Resolution Skills is a learning resource for Conflict Management. It is available in the following format(s): Online class. It is suited for College students.

What grade level is Conflict Resolution Skills by University of California, Irvine appropriate for?

It is designed for College students, but could be useful for students of other ages as well; please look at the description and images to determine suitability.

How much does Conflict Resolution Skills by University of California, Irvine cost?

It is free!