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As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry’s unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities. People who successfully complete this course will: (1) understand the unique characteristics of service businesses and realize why service businesses require special management capabilities. (2) understand the unique characteristics of the hospitality industry in balancing supply and demand, and develop capabilities to better manage issues triggered by this characteristic. (3) understand the unique characteristics of the healthcare industry and how this industry is evolving into the experience business.
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Yonsei University has persevered through the waves of modern Korean history, leading the country’s industrialization, democratization, and informatization eras. Now, Yonsei will pioneer into the Fourth Industrial Revolution to face new challenges and lead innovation in higher education.
Nations around the world are currently at a crossroads where they must make many choices and advances as they face a time of great civilizational transition for humankind. We now face a new civilization where the explosive development of science and technology completely surpasses human biology, and democracy must meet expectations to benefit people’s lives and the community. Each individual yearns to enjoy the age of peace while keeping his or her dignity and identity.
Yonsei University aims to ultimately contribute to the peace and development of humankind. On a smaller scale, it will provide a platform for solidarity and innovation where the many youths who come to Yonsei University can pursue dreams and build their future. Yonsei will bring light to the world by fostering in-depth academic research, inspirational education, and the spirit of community service.
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